Privacy Policy

1. Introduction

Your privacy matters to us. This policy describes what information we collect, why we collect it, how we use it, and what choices you have. By using this website, you agree to the practices described in this policy.

2. Information We Collect

We collect two types of information: information you provide directly and information collected automatically.

3. Information You Provide Directly

When you use our contact form or project request form, you may provide:

• Name
• Email address
• Phone number (if included)
• Business or company name
• Project details and goals
• Website URL (if submitted)
• Any additional information included in your message

4. Information Collected Automatically

When you visit our website, our systems may automatically collect technical information such as:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Referring URL
• General location data derived from IP address

This information is collected through server logs and security monitoring systems to protect the website and improve performance.

5. How We Use Information

We use the information we collect to:

• Respond to inquiries and project requests
• Communicate about services, quotes, and project updates
• Protect the website from security threats and abuse
• Monitor website performance and reliability
• Improve our services and user experience
• Comply with legal obligations

6. How We Protect Information

We use reasonable administrative, technical, and organizational safeguards designed to protect information. These include encrypted data storage, secure server infrastructure, firewall protection, and access controls. However, no website, network, or online service can be guaranteed to be completely secure.

7. Cookies and Analytics

This website may use essential cookies required for basic functionality such as security and session management. We do not currently use third-party analytics or advertising tracking cookies. If analytics tools are added in the future, this policy will be updated accordingly.

8. Third-Party Services

We do not sell personal information. We may share information with trusted service providers that help us operate the website, respond to requests, process payments, provide hosting, improve security, or deliver services. These may include:

• Cloudflare — DNS, CDN, and security services
• Stripe — Payment processing

Each of these providers has their own privacy policy governing their use of data.

9. Payment Information

Payment processing is handled by Stripe. We do not store credit card numbers or full payment details on our servers. Payment data is transmitted directly to and managed by Stripe in accordance with their security and privacy standards.

10. Chat and Website Assistant

If you interact with our website assistant or chat features, we may collect the messages you submit, along with related technical information, to respond to your questions, improve support, and protect the website from abuse. Chat messages are processed locally on our servers and are not sent to third-party AI services.

11. Email Communications

If you submit an inquiry, we may contact you by email to respond to your request or provide information about our services. We will not add you to a marketing email list without your explicit consent.

12. Data Retention

We retain information submitted through contact forms for as long as necessary to respond to your inquiry and maintain records of communications. Technical logs and security data are retained for a limited period to support security monitoring and incident response.

13. Your Choices

You may:

• Choose not to submit personal information through our forms
• Request a copy of information we have about you
• Request deletion of personal information we hold
• Opt out of non-essential communications

To make any of these requests, contact us using the information below.

14. Children's Privacy

This website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.